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Error message when attempting to create a new account

Bug Reports

When I went to create a new account (I didn't have my old password saved) I got the message "Something went wrong, please try again later". I guessed that it was probably because I already had an account, so I went ahead and reset my password and was able to get in successfully that way. Just wanted to let you know that you might want to change the error message to something that suggests resetting the password instead

Posted by James Gray ·
1 comment

Comments1

  • Cassie Borish

    Team•

    Jun 6, 2024

    Thank you for your input. The choice to keep the default error message from our user authentication system is deliberate, so that bad actors can't guess email accounts in our system. We will update our resources, though, so users know to try resetting their password if they come across this error.